Purchase a PDF by adding it to your cart and checking out as usual. Follow the steps below to download the copy:. Already logged in but still having trouble downloading the PDFs? Check out out troubleshooting article here.

<p id="isPasted" style="box-sizing: inherit; margin: 0px 0px 1.5rem; padding: 0px; color: rgb(51, 51, 51); font-family: Poppins, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-weight: 400;">Purchase a PDF by adding it to your cart and checking out as usual. Follow the steps below to download the copy:</span></p><ul style="box-sizing: inherit; margin: 0px 0px 1.5rem 1.15rem; padding: 0px; list-style-position: outside; color: rgb(51, 51, 51); font-family: Poppins, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: inherit; margin: 0px; padding: 0px; font-weight: 400;"><span style="box-sizing: inherit; font-weight: 400;">Log into your account on the website or access it through the &quot;check your order&quot; link in the confirmation email</span></li><li style="box-sizing: inherit; margin: 0px; padding: 0px; font-weight: 400;"><span style="box-sizing: inherit; font-weight: 400;">Click on the order number and an itemized list will appear.</span></li><li style="box-sizing: inherit; margin: 0px; padding: 0px; font-weight: 400;"><span style="box-sizing: inherit; font-weight: 400;">Click the small blue arrow next to the PDF on the list and then follow the onscreen directions to download your PDF!</span></li></ul><p><span style="box-sizing: inherit; font-weight: 400;"><em><strong>Already logged in but still having trouble downloading the PDFs? Check out out troubleshooting article</strong></em></span><span style="box-sizing: inherit; font-weight: 400;"><a href="https://renegade-games-studios-customer-support.gorgias.help/en-US/im-having-trouble-downloading-my-pdf-what-should-i-do-46270"><strong><em>&#xA0;here.</em></strong></a></span></p>

How do I download my PDF?

If you're able to see the blue download arrow and options within your account, but the links aren't working to download the file for you, this is most likely an isolated issue due to your download speeds, storage solutions on your computer, or other

<div data-block="true" data-editor="9pdro" data-offset-key="64te-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="64te-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="64te-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Thank you for reaching out to us! Pre-ordered PDF&apos;s are usually available about 2 weeks before the street date of the physical copies of a game. Release dates information is available&#xA0;</span></span><span data-offset-key="64te-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><a href="https://renegade-games-studios-customer-support.gorgias.help/en-US/i-purchased-a-pdf-pre-order-from-the-website-when-will-i-be-able-to-download-it-46268">here</a></span></span><span data-offset-key="64te-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">.&#xA0;<br>Once the PDF is released, you will see a small blue arrow on the image of the PDF within your order history. You should then be able to download the pdf from your account using the following instructions:</span></span></div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin: 16px 0px; padding: 0px;"><li data-block="true" data-editor="9pdro" data-offset-key="4rsd4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em; counter-reset: ol0 0;"><div data-offset-key="4rsd4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4rsd4-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Log into your account on the website or access it through the &quot;check your order&quot; link in the confirmation email</span></span></div></li><li data-block="true" data-editor="9pdro" data-offset-key="5rg3k-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em;"><div data-offset-key="5rg3k-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="5rg3k-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Click on the order number and an itemized list will appear.&#xA0;</span></span></div></li><li data-block="true" data-editor="9pdro" data-offset-key="4gbfg-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; direction: ltr; list-style-type: disc; position: relative; margin-left: 1.5em;"><div data-offset-key="4gbfg-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4gbfg-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Clicking the blue arrow on the pdf on the list will allow you to download it</span></span></div></li></ul></div><p><span id="isPasted" style="color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you&apos;re able to see the blue download arrow and options within your account, but the links aren&apos;t working to download the file for you, this is most likely an isolated issue due to your download speeds, storage solutions on your computer, or other localized settings.&#xA0;</span><span data-offset-key="4v25l-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">It may take a few seconds for your download to begin.&#xA0;</span></span></p><div data-block="true" data-editor="65ts8" data-offset-key="2orgu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2orgu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="2orgu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If you have trouble downloading the file, try allowing pop-ups for our site.</span></span></div></div><div data-block="true" data-editor="65ts8" data-offset-key="b8531-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="b8531-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="b8531-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="65ts8" data-offset-key="f46om-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="f46om-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="f46om-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">If you continue to experience issues downloading, we suggest that you try the following:</span></span></div></div><div data-block="true" data-editor="cltp" data-offset-key="1i70l-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1i70l-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1i70l-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">We suggest that you try the following:</span></span></div><p><br></p><div data-block="true" data-editor="cltp" data-offset-key="e2moi-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul><li><div data-offset-key="e2moi-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="e2moi-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">On some devi</span><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255);">ces,&#xA0;</span><span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255);">clicking is a bit different depending on your settings. Try pressing and holding instead of a quick tap,&#xA0;</span><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255);"><strong style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 600; color: rgb(22, 22, 22); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(249, 249, 249); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">c</strong><span style="color: rgb(22, 22, 22); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">lick with two fingers instead, or if you&apos;re using an external keyboard, you can try pressing the Control key while you click the trackpad to bring up options to save the link or open it in another tab.</span></span></span></div></li><li><div data-offset-key="e2moi-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span id="isPasted" style="color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">There may be download errors when a very popular PDF is released. The server may be overloaded due to too many people attempting to download at the same time. We encourage you to try again at a different time.&#xA0;</span></div></li><li><span data-offset-key="9hrgf-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Restart your computer</span></span></li><li><span data-offset-key="9hrgf-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Try downloading using a different browser</span></span></li><li><span data-offset-key="d7s3p-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Make sure you have a good internet connection</span></span></li><li><span data-offset-key="2k70e-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Clear any cookies/cache before trying to download this again.&#xA0;</span></span></li><li><span data-offset-key="5stgl-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Ensure that you have enough storage space on your device for the file</span></span></li></ul></div></div><div data-block="true" data-editor="cltp" data-offset-key="fha2b-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div><p><span id="isPasted">Please feel free to reach out to us&#xA0;</span><span id="isPasted"><a href="https://renegadegamestudios.com/customer-service" rel="noopener noreferrer" target="_blank">here</a></span><span id="isPasted">&#xA0;if you feel that you need more assistance!</span></p>

I'm having trouble downloading my PDF. What should I do?

Please visit the appropriate release date page for your location below:.

<div data-block="true" data-editor="262iu" data-offset-key="308a5-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="308a5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="308a5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px;">PDF&apos;s are generally available about 2 weeks before the street date of the physical book. Please check out our release date page&#xA0;for our current estimate of when it will be released.</span></span></div><p><br></p><p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Please visit the appropriate release date page for your location below:<a href="https://eu.renegadegamestudios.com/releasedate" style="box-sizing: inherit; background-color: transparent; color: rgb(0, 87, 150); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">&#xA0;</a></span></p><ul><li style="font-size: 16px;">US/CA/AU/NZ: &#xA0;<a href="https://renegadegamestudios.com/releasedate">https://renegadegamestudios.com/releasedate</a></li><li style="font-size: 16px;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">EU:<a href="https://eu.renegadegamestudios.com/releasedate" style="box-sizing: inherit; background-color: transparent; color: rgb(0, 87, 150); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">&#xA0; &#xA0;https://eu.renegadegamestudios.com/releasedate</a></span></li><li style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">UK:<a style="box-sizing: inherit; background-color: transparent; color: rgb(0, 87, 150); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">&#xA0; https://uk.renegadegamestudios.com/releasedate</a></span></li></ul><p><br></p><p><br></p></div><div data-block="true" data-editor="262iu" data-offset-key="6ect6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="6ect6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div><div data-block="true" data-editor="262iu" data-offset-key="aoid9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="aoid9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div><div data-block="true" data-editor="262iu" data-offset-key="2s4jj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

I purchased a PDF pre-order from the website. When will I be able to download it?

Yes!. The Renegade webstore offers worldwide purchases of digital items. If a shopping cart contains only digital items checkout will not require a shipping address. If you are having issues with checkout and digital items please make sure you do not

<p><strong>Yes!</strong></p><p>The Renegade webstore offers worldwide purchases of digital items.</p><p>If a shopping cart contains only digital items checkout will not require a shipping address.</p><p>If you are having issues with checkout and digital items please make sure you do not have any physical items in your cart. This requires a shipping address and is currently restricted to only the countries the Renegade webstore can ship to.</p>

I live in a country Renegade doesn't ship to, can I purchase PDFs from your webstore?

PDF's are not refundable after the PDF has been released. For a limited time, some orders come with a PDF at no additional cost. These PDF+Physical Game bundle orders can only be refunded before the PDF is released.  Pre-order bundles including a rel

Can I return my PDF for a refund?

1) In order to correctly access your files, you MUST create a Renegade Game Studios account. You can do that here:. US, CA, AU, NZ: https://renegadegamestudios.com/login.php?action=create_account. EU: https://eu.renegadegamestudios.com/login.php?acti

<div data-block="true" data-editor="5p7a0" data-offset-key="fvej2-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="fvej2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="fvej2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Redemption instructions:</span></span><span data-offset-key="fvej2-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;<br><br></span></span></div><style type="text/css" id="isPasted">
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</style><p><strong>1)</strong> In order to correctly access your files, you <strong>MUST</strong> create a Renegade Game Studios account. You can do that here:</p><p>US, CA, AU, NZ: <a href="https://renegadegamestudios.com/login.php?action=create_account">https://renegadegamestudios.com/login.php?action=create_account</a></p><p>EU: <a href="https://eu.renegadegamestudios.com/login.php?action=create_account">https://eu.renegadegamestudios.com/login.php?action=create_account</a></p><p>UK: <a href="https://uk.renegadegamestudios.com/login.php?action=create_account">https://uk.renegadegamestudios.com/login.php?action=create_account</a></p><p><strong>2)</strong> Go to the link provided to you.</p><p><strong>3)</strong> Click the &#x201C;Add to Cart&#x201D; button. <strong><em>If you have any issues accessing the page or adding this to your cart, we encourage you to check your cookie or browser setting or use a different browser, as there may be issues with cookie blocking.</em></strong></p><p><strong>4)</strong> Click the blue &#x201C;Check out&#x201D; button.</p><p><strong>5)&#xA0;</strong>Log into your Renegade Game Studios account</p><p><strong>6)&#xA0;</strong>On the right side under the order subtotal add your Humble Bundle code.</p><p><strong>7)&#xA0;</strong>Complete the checkout process. You will be required to enter a &#x201C;billing address&#x201D; during checkout but will not be required to enter any payment information with a $0 digital item-only cart. If you are purchasing Tier 4 (only valid for the US/CA/AU/NZ store) you will be required to enter payment information as shipping will be charged to your order.</p><p><strong>8)&#xA0;</strong>Click &#x201C;Place Order&#x201D;</p><p><strong>9)&#xA0;</strong>Downloads are immediately available by clicking the &#x201C;Go to Downloads&#x201D; link.</p><p>Downloads are also available from the account page accessible here:</p><p>US/CA/AU/NZ: <a href="https://renegadegamestudios.com/account.php?action=order_status">https://renegadegamestudios.com/account.php?action=order_status</a></p><p>EU: <a href="https://eu.renegadegamestudios.com/account.php?action=order_status">https://eu.renegadegamestudios.com/account.php?action=order_status</a></p><p>UK: <a href="https://uk.renegadegamestudios.com/account.php?action=order_status">https://uk.renegadegamestudios.com/account.php?action=order_status</a></p><p>You must be logged in to your account for these links to work.</p><p>If you need help accessing your downloads, the following articles may help:</p><p><a href="https://renegade-games-studios-customer-support.gorgias.help/en-US/how-do-i-download-my-pdf-45496">https://renegade-games-studios-customer-support.gorgias.help/en-US/how-do-i-download-my-pdf-45496</a></p><p><a href="https://renegade-games-studios-customer-support.gorgias.help/en-US/im-having-trouble-downloading-my-pdf-what-should-i-do-46270">https://renegade-games-studios-customer-support.gorgias.help/en-US/im-having-trouble-downloading-my-pdf-what-should-i-do-46270</a></p></div><div data-block="true" data-editor="5p7a0" data-offset-key="vj3r-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

How do I redeem my Humble Bundle code?

A bonus content bundle is available for many of our RPGs. They include a range of free bonus content from threats to lore sheets to pre-generated characters. You can download these for free! This content is also included in the PDF downloads. The bon

<p><span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4); color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">A bonus</span><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;</span><span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4); color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">content</span><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;bundle is available for many of our RPGs. They include a range of free&#xA0;</span><span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4); color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">bonus</span><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;</span><span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4); color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">content</span><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;from threats to lore sheets to pre-generated characters.&#xA0;</span></p><p><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You can download these for free! This&#xA0;</span><span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4); color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">content</span><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;is also included in the PDF downloads.&#xA0;</span></p><p><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The bonus content may be made available later than other downloadable content. Once it has a blue arrow next to the image of the order in your account it is available and you&apos;ll be able to download it.</span></p><p><span style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Here are some examples of some of the bonus content that is available:</span><br><br><a data-sk="tooltip_parent" data-stringify-link="https://renegadegamestudios.com/pdf-g-i-joe-roleplaying-game-free-bonus-content/" href="https://renegadegamestudios.com/pdf-g-i-joe-roleplaying-game-free-bonus-content/" rel="noopener noreferrer" style="box-sizing: inherit; color: rgba(var(--sk_highlight,18,100,163),1); text-decoration: none; font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);" target="_blank">https://renegadegamestudios.com/pdf-g-i-joe-roleplaying-game-free-<span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4);">bonus</span>-<span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4);">content</span>/</a><br style="box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a data-sk="tooltip_parent" data-stringify-link="https://renegadegamestudios.com/pdf-power-rangers-roleplaying-game-free-bonus-material/" href="https://renegadegamestudios.com/pdf-power-rangers-roleplaying-game-free-bonus-material/" rel="noopener noreferrer" style="box-sizing: inherit; color: rgba(var(--sk_highlight,18,100,163),1); text-decoration: none; font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);" target="_blank">https://renegadegamestudios.com/pdf-power-rangers-roleplaying-game-free-<span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4);">bonus</span>-material/</a><br style="box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a data-sk="tooltip_parent" data-stringify-link="https://renegadegamestudios.com/pdf-my-little-pony-roleplaying-game-free-bonus-material/" href="https://renegadegamestudios.com/pdf-my-little-pony-roleplaying-game-free-bonus-material/" rel="noopener noreferrer" style="box-sizing: inherit; color: rgba(var(--sk_highlight,18,100,163),1); text-decoration: none; font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);" target="_blank">https://renegadegamestudios.com/pdf-my-little-pony-roleplaying-game-free-<span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4);">bonus</span>-material/</a><br style="box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a data-sk="tooltip_parent" data-stringify-link="https://renegadegamestudios.com/transformers-roleplaying-game-free-bonus-material/" href="https://renegadegamestudios.com/transformers-roleplaying-game-free-bonus-material/" rel="noopener noreferrer" style="box-sizing: inherit; color: rgba(var(--sk_highlight,18,100,163),1); text-decoration: none; font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);" target="_blank">https://renegadegamestudios.com/transformers-roleplaying-game-free-<span style="box-sizing: inherit; background: rgba(242, 199, 68, 0.4);">bonus</span>-material/</a></p>

What is the "Bonus Content" I see added to my account?

We're sorry to hear that you are experiencing issues with your PDF. We've noted some common tips and tricks below to help you set these up to work best for you:. * PDFs work differently in different browsers and can also function differently dependin

<p id="isPasted">We&apos;re sorry to hear that you are experiencing issues with your PDF. We&apos;ve noted some common tips and tricks below to help you set these up to work best for you:</p><p>* PDFs work differently in different browsers and can also function differently depending on your individual settings and options selected on your device.We encourage you to access a PDF via a different browser or device to see if that corrects any issues you&apos;re experiencing. The user experience can vary quite a bit, and hopefully you&apos;ll be able to find a combination that best fits your needs!</p><p>* If the page numbers you try to jump to in Chrome (possibly other PDF readers too) are off from the page numbers on the page (i.e. you type in page 86 to jump there and end up at page 88), that&apos;s because Chrome doesn&apos;t recognize that the front and back cover are custom numbered pages (roman numerals i and ii). We aren&apos;t able to fix this on our end, but anyone who loves reading PDFs in Chrome can find multiple options for plug-ins to make Chrome function more like Acrobat and other PDF readers.</p><p>* If you are having difficulty viewing bookmarks, you may need to open the bookmarks bar when you open a new file.</p>

My PDF isn't working quite right. What can I do?

For many of our tabletop games, we do have PDFs available to download for free directly from our site. If one has been posted, you'll find it on the same page where the game is listed for sale, usually as a link right at the end of the description of

<p>For many of our tabletop games, we do have PDFs available to download for free directly from our site. If one has been posted, you&apos;ll find it on the same page where the game is listed for sale, usually as a link right at the end of the description of the game.&#xA0;</p><p><br></p><p>For more information about PDFs available for purchase or free download, please see our other articles <a href="https://renegade-games-studios-customer-support.gorgias.help/en-US/articles/pdf-information-11963">here.</a></p><p><br></p>

Where can I find a PDF of a rule book?

Renegade Games Studios Customer Support

PDF Information

PDFs and STLs

Do you ship to addresses outside of the US?

When will my game ship?

I pre-ordered a game. When will it be available?

If I order a pre-order game and an in-stock game at the same time, when will each item ship?

My games shipped separately. Will I be charged again for extra shipping?

FedEx is charging me additional customs fees to deliver my order to Canada. What should I do?

My order says "Unfortunately this product is no longer for sale so it cannot be reordered". Will I receive it?

I'm receiving an error message that "items in your cart can't be shipped to your location". Can this be fixed?

Is free shipping available for my order?

Shipping Info

My shipment is incomplete or included the wrong items. What should I do?

Can I return or exchange a game from my order?

How long does it take to refund or cancel my order?

I need help with my Amazon.com order. Can you help me?

My game arrived with missing or damaged pieces. What should I do?

My game box arrived damaged. Do you sell replacements?

My d4 RPG die is misprinted. What should I do?

My puzzle arrived with missing pieces. What should I do?

My G0B-L1N/Eradibot Card is missing. Is a replacement available?

My copy of Doggy Go is missing Equipment Cards. Can I receive replacements?

My first edition copy of Proving Grounds is too difficult. What can I do to win?

Where can I find a copy of the Power Rangers Deck-Building Game Flying Higher Expansion "SEARCH" Player Aid Card?

My Astral Vortex card was misprinted. What can I do?

My Warp's Edge tokens arrived with printing on only one side. Is this a misprint?

Replacement Parts

Returns/Exchanges/Replacements

Can I buy individual promo cards?

How can I find RPG events near me?

How can I find an online RPG to join?

How can I find or host a tournament for Vampire: The Masquerade Rivals?

What is the Play Renegade program?

I've been approved for the Play Renegade Program. Where do I access the PDFs?

Play Renegade Program

What are Renegade Rewards?

Renegade Rewards Program FAQ's

Renegade Rewards Program

Programs and Rewards

I placed an order but don't see it in my account. Why is it missing?

I am moving, how do I change my address for a pre-order?

When I pre-order a game, when will I be charged?

How do I unsubscribe from text messages?

How do I unsubscribe from emails?

How do I create an account?

How can I add to or edit my existing order?

I see an item on the web store but I can't add it to my order. Why does this happen?

Account Management

Can I return my STL file for a refund?

How do I download my STL file?

I'm having trouble downloading my STL. What should I do?

STL Files

Can I set up a wholesale account with Renegade Game Studios?

How do I create a Verified Retailer account?

Retailer Account Information

Where can I find more information about the Power Rangers Roleplaying Game?

Where can I find answers to G.I. JOE Roleplaying Game questions?

Do I need to purchase a game separately on Roll20 in order to play it on that platform?

WHAT IS THE GUARDIAN SYSTEM?

Where can I find more information about My Father's Work?

Is the new Crusaders: Thy Will Be Done - Divine Influence Expansion compatible with the original game?

Where can I find the Power Rangers Deck-Building Game FAQ?

Where can I find the G.I. JOE Deck-Building Game FAQ?

Where can I find the Transformers Deck-Building Game FAQ?

Where can I find more information about Heroscape?

How do I report a bug in the My Father's Work App?

Where can I learn more about your upcoming Kickstarter?

I never received my Kickstarter rewards. Can you help me?

Kickstarter Information

Game Specific FAQ's

I'd like to support a local game store. How do I find a store near me?

How can I submit my game idea for your consideration?

How do I request a game donation for my local group?

Does Renegade Game Studios utilize AI generated artwork or writing in its games?

How do I request review copies of the games?

Does Renegade Game Studios have any job openings?

Do all the players in a Roll20 game need to purchase the game and subscription to Roll20?

General Questions