I'm having trouble downloading my STL. What should I do?Updated 6 months ago
STL files require a 3D printer and knowledge of 3D printing to use. Please visit our Discord to chat with other community members who 3D print. STL files are sold on an "as-is" basis only. We do not accept modification requests and printing and technical support are not provided
The STL Power Rangers Finster Mini is provided free as a sample to those who wish to check compatibility of their printers and/or are just starting to 3D print. We suggest downloading this file to familiarize yourself with our overall file setup before making a non-refundable purchase of our other STL offerings.
Once the STL is released, you will see a small blue arrow on the image of the STL within your order history. You should then be able to download the STL from your account using the following instructions:
The STL Power Rangers Finster Mini is provided free as a sample to those who wish to check compatibility of their printers and/or are just starting to 3D print. We suggest downloading this file to familiarize yourself with our overall file setup before making a non-refundable purchase of our other STL offerings.
Once the STL is released, you will see a small blue arrow on the image of the STL within your order history. You should then be able to download the STL from your account using the following instructions:
- Log into your account on the website or access it through the "check your order" link in the confirmation email
- Click on the order number and an itemized list will appear.
- Clicking the blue arrow on the pdf on the list will allow you to download it
If you're able to see the blue download arrow and options within your account, but the links aren't working to download the file for you, this is most likely an isolated issue due to your download speeds, storage solutions on your computer, or other localized settings.
We suggest that you try the following:
- Instead of clicking on the download link, try right-click the link and picking "save link".
- On some devices, clicking is a bit different depending on your settings. Try pressing and holding instead of a quick tap, click with two fingers instead, or if you're using an external keyboard, you can try pressing the Control key while you click the trackpad to bring up options to save the link or open it in another tab.
- While we do everything we can to help make sure this process runs smoothly on our end, there may be download errors when a very popular STL is released. The server may be overloaded due to too many people attempting to download at the same time. We encourage you to try again at a different time.
- Restart your computer
- Try downloading using a different browser
- Make sure you have a good internet connection
- Clear any cookies/cache before trying to download this again.
- Ensure that you have enough storage space on your device for the file
Still having trouble? Please visit our Discord to chat with other community members who 3D print.